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Earn With These 15 Work-From-Home Chat Jobs (Benefits & Requirements Included!)

In the past couple of years, there has been a continuously growing need for work-from-home chat jobs.

Lots of companies are turning to chat apps to connect with customers, and they need people to manage those conversations.

So if you’re tech-savvy and have excellent writing skills, then a remote chat job might just be the perfect fit for you.

With this type of job, you can enjoy the convenience of working from home while still gaining valuable work experience.

In this article, we’ll explore 15 different companies offering work-from-home chat jobs that you can apply for today.

So, if you’re in the market for a new job that allows you to work remotely, this guide is definitely worth checking out!

live agent chatting from laptop - work from home chat jobs

15 Work-From-Home Chat Jobs

1. Amazon

If you’re looking for the most well-known employer in the work-from-home chat job field, look no further than Amazon.

They offer a variety of seasonal, part-time, and full-time positions for customer service professionals to answer customer inquiries.


  • Pay of up to $15/hour plus bonuses
  • Open to applicants from all over the world
  • Competitive benefits packages include medical, dental, vision, and life insurance coverage, vacation time, and 401(k) retirement savings plans


  • Two or more years of experience in technical and customer support

So, definitely consider Amazon if you’re looking for an established company to work from home with a secure income.

2. Apple

Another reputable company looking to hire remote chat agents is Apple. As an Apple Chat Agent, you will be providing customer support for Apple products.

This includes helping customers troubleshoot technical issues, providing product advice and support, and answering questions about their accounts.


  • Competitive salary of around $18/hour
  • Benefits include medical insurance, vacation pay, 401(k) plan contributions, and optional education reimbursement programs
  • 15% family discount


  • A high school diploma or equivalent
  • Effective communication and problem-solving skills

3. SiteStaff

SiteStaff is one of the companies that provide customer service agents with the chance to work with some of the biggest companies out there.


  • Competitive pay rates
  • Flexible hours and schedule options
  • Opportunities to work with large companies and brands
  • The chance to build your resume and gain valuable customer service skills


  • A high school diploma or equivalent
  • Excellent communication skills, both verbal and written
  • A proven track record of providing excellent customer service
  • The ability to work independently and manage time effectively

So, if you’re looking for a company that offers both competitive pay rates and excellent customer service opportunities, then SiteStaff might be just what you’re looking for.

4. Concentrix

Concentrix is a global customer experience service provider that works with companies to create customer loyalty and grow their brands.


  • Part-time and full-time remote chat agent positions
  • Flexible hours and schedule options
  • Benefits like medical coverage, 401K plans, and paid time off
  • Bonuses and incentives if you excel in your job


  • A high school diploma or GED
  • Six months of customer service experience

5. OutPLEX

OutPLEX offers the chance to work from home, providing customer service and sales support to customers.

Working with them means you get the chance to work with a variety of clients in different industries, and your job could involve helping with live chat, email, and social media.


  • Flexible working hours and schedule options
  • Extensive training program in customer service
  • Competitive hourly rates of around $10 per hour, depending on experience
  • Bonuses for top performers
  • Chances for advancement and growth


  • Applicants must live in the US
  • Must have a computer with Windows (no Apple computers)

All in all, OutPLEX is a great option if you’re looking for a remote chat job where you get a lot of flexibility and growth opportunities while still making decent money.

work from home chat jobs - woma on laptop

6. Arise

Another one of the leading companies offering remote chat jobs is Arise.

Arise is an outsourcing company that matches Virtual Business Owners (VBOs) with companies that need customer support.

Companies like Carnival Cruise Lines, Disney, Virgin Atlantic, and the Philadelphia Eagles are just some of the many clients that utilize Arise’s services.


  • Pay range of $10-12/hour
  • Part-time and full-time opportunities
  • Flexible hours and schedule
  • Opportunities to work with large companies and brands


  • At least 1 year of customer service experience within the past 5 years
  • Basic computer skills
  • Basic familiarity with the Mac OSX or Windows operating systems
  • Multi-tasking
  • Understanding of how to set up VoIP phone systems
  • Ability to take payment via credit cards, checks, etc.

All things considered, it seems like a great opportunity for budding customer service professionals who want to find remote jobs that aren’t based in call centers.

7. ModSquad

You must check out ModSquad for remote chat jobs!

Not only do they offer remote chat jobs, but also customer service, social media management, and professional services gigs.

Plus, they have clients in many different industries, such as technology, retail, finance, and entertainment.


  • Competitive pay rates that range from $10-$17/ hour
  • There are no set schedules — you can work whenever you want
  • Hire from anywhere around the world


  • Must be at least 18 years old to apply
  • At least 6 months of customer service experience

If this sounds like the kind of job you’re looking for, then go ahead and submit your application today!

With ModSquad’s remote nature and flexible working hours, this could just be the perfect job for you.

8. The Chat Shop

The Chat Shop is the perfect company for anyone looking for a work-from-home chat job.

They offer customer service and tech support roles in almost every language.


  • Choice of freelance or full-time hours
  • Bonuses when available
  • Ongoing training and support
  • Benefits packages for full-time employees


  • Must clear their screening test to join
  • Applicants based in the UK or the US

So, if you’re looking to hone your customer service skills while working remotely, this could be the perfect job opportunity for you!

9. Live World

Live World is a great company that provides work-from-home chat jobs.

They look for people who have excellent customer service and written communication skills, as well as knowledge of technology and the Internet.


  • Flexible hours that fit your schedule
  • Competitive pay ranges from $8-15/hour
  • Variety of roles ranging from customer service agents to social media moderators
  • Opportunities for growth
  • Paid training courses


  • Experience in social media interactions

Consider giving Live World a try if you’re looking for an opportunity to make money while working from home.

10. Site123

This website is another solid option for remote chat jobs.

With Site123, you can work from the comfort of your own home and get paid to help customers with their website-related inquiries.

You’ll need strong communication and problem-solving skills to be successful in this role.


  • Opportunity to make up to $21/hour
  • Training programs for teaching the company’s protocol and customer service best practices


  • Some experience in web development
  • Stay up-to-date on product developments
young woman working work from home chat jobs


One of the most popular companies offering remote chat jobs is

It’s a computer support company that provides technical support services to customers.

They have a wide range of services tailored to both businesses and individual consumers, which include hardware and software repair, installation, configuration, and optimization.


  • Competitive hourly wages
  • Health benefits after only 90 days of employment
  • Extensive training and a great learning environment for new employees


  • Some experience with Mac, iOS, Android, or Windows device troubleshooting

So, if you’re looking for an exciting work-from-home job at an established tech-support company with excellent benefits, look no further than!

12. TeleTech

TeleTech, another company offering remote customer service jobs, is incredibly flexible when managing a workforce.

They provide solutions that allow them to scale up or down with ease — so depending on the needs of their clients, they can increase or decrease their customer service staff at any time.


  • The average pay is around $15.26/hour
  • Opportunities for growth


  • A high school diploma or GED equivalent
  • Require you to work at least 20 hours a week
  • You’ll need to own a headset
  • Be at least 17 years old

You’ll need to be comfortable troubleshooting and solving customer inquiries — but if you have the know-how (and love helping people), it could be a great fit.

13. Asurion

Asurion is a company that deals with phone insurance and recruits work-from-home customer care representatives to assist consumers with claim processing and technical concerns.


  • The initial pay is around $13.50/hour.
  • Opportunities for growth
  • Tools required for work


  • A GED or high school diploma
  • Capacity to work on weekends, holidays, and at night
  • Six months of customer service experience
  • Pass a background investigation or drug test
  • High-speed internet and a quiet workspace

14. Third Channel

Third Channel is a sizable network of brand ambassadors that recruits chat support for well-known businesses (and recently acquired Needle!).

They work with brands including Yeti, Hydro Flask, Coach, Adidas, and more than 250,000 reps. So this might be your chance to earn extra money while promoting companies you already like!

You would promote online shopping, notify clients about new products, let them know about sales or product discounts, and simply share your prior brand experiences.


  • The average pay starts from $9.35
  • Hire from anywhere around the world


  • Some know-how of the brands they work with

To make the job a little less monotonous, this organization also has companies interested in product displays and representatives who can collaborate with the teams in local stores.

15. KellyConnect

KellyConnect is also another great platform that offers remote chat jobs.

From Tech-related chat, phone assistance, and email help to instant messaging, home options are all available through KellyConnect.

You’ll be assisting clients in getting the most out of their portable electronics.


  • Regular hourly pay usually begins at $13.50
  • Three weeks of paid instruction are included
  • Provision for equipment


  • Need to be tech-savvy
  • Need to be a multitasker for mentioned roles
work from home chat jobs - lady working in the kitchen

FAQs about Work-From-Home Chat Jobs

Are there different types of chat support positions?

Yes! there are many types of chat support jobs.

However, the most popular ones are in sales, content moderation (for forums, social media, and gaming), and technical assistance and troubleshooting.

These categories frequently overlap, so it’s possible that any particular chat task will require you to perform more than one of them.

Are there any home-based chat agent scams to be on the lookout for?

Yes, there are many dubious businesses out there.

So, investigate the company before signing up with it on sites like Indeed, Glassdoor, Facebook, Reddit, and anywhere else you can find frank evaluations.

What level of technology is necessary to work as a chat support agent?

Each role has different technical requirements, but you can anticipate needing a computer that can run a current operating system and a good internet connection.

You will also need a good headset if your profession involves providing phone support.

Work-From-Home Chat Jobs: Final Thoughts

Working remotely as a customer service chat representative offers a wide range of benefits, such as flexibility, variety, and convenience.

Plus, it’s a great way to get paid for providing excellent customer service and building relationships with customers.

Whether you’re just getting started with working remotely or you’ve been in the business for a while, these 15 companies can get you up and running easily.

With their different payment systems, benefits packages, and ways of working, you can find a remote chat job that suits your lifestyle and preferences.

Lastly, don’t be afraid of the unknown — embrace the opportunity and get ready to provide satisfaction to customers all over the world.

With research, hustle, and determination, you can find the perfect remote chat job that works for you.